Privacy Policy
Last updated: 29 October 2026
Information We Collect
You can browse the public website without an account. To use the booking portal, we collect your name, email address, phone number, password (stored as a one-way hash), saved pickup address, and the service and pickup details needed to fulfil your order. If you choose to share your browser location, its coordinates are attached to the pickup address. Contact form enquiries and portal messages are stored so the laundry team can respond.
How We Use Account and Order Information
We use this information to manage bookings, arrange pickups and deliveries, update you about order progress, respond to enquiries, and maintain service records. Portal sign-in uses a short-lived HTTP-only session cookie. Order, account and message records are kept in the business database while needed to operate the service and meet applicable record-keeping obligations. Contact the laundry team to ask about your account information.
Payment Information
The booking portal currently estimates service prices and does not collect card details or process online payments. Any in-person payment is handled separately by the business. An order is not marked paid by the portal without verified payment evidence.
Third-Party Services
The public website loads fonts from Google Fonts and displays a Google Maps location embed. Choosing a map link opens Google Maps. If email or SMS notification providers are configured, the relevant contact details and notification text are sent to those providers. The site does not currently use Google Analytics.
Contact
For privacy questions or account requests, contact Muniyasamy Laundry at 9843911292.